24Option vs AnyOption
A battle for the first place?
We all know that 24Option and AnyOption are the Top Brokers in the Binary Options industry. Not only they are sharing the podium of the most prestigious brokers in the field, but they are very similar in a lot of aspects. In this article, we want to analyse each broker by pointing out their most important features and differences in order to choose a winner. The winner that we get as a result of this competition is not a full recommendation of what broker you should choose, but an open opinion from the Binary Living Way family made public. Now, in order to determine which broker is the best, we will answer 3 questions:
Once we answer these 3 questions, we will be able to determine what broker we should choose. Since their minimum deposit is the same, and both of them have the best reputation in the niche, we will only focus on these 3 questions. Let's start.
1. Which broker has the best trading platform?
We need to make sure we cover the 3 following areas before answering which one has the best trading platform: 1. Speed 2. Expiry Times and 3. Payout.
Bottom line, according to the three areas that we took into consideration to determine, whether if 24Option or AnyOption has the best trading platform, we see that 24Option is in the lead with two areas won against the one area won by AnyOption.
2. Which one has the best Customer Support?
The Customer Support team covers different areas, from sales, customer service and even retention. With this criteria, 24Option has a way more engaging team than AnyOption. The reason why we give this point to 24Option, is simply because you will always have contact with your account manager, and the support team will be incredibly fast, taking as low as 2 hours to return a phone call, in case you request one. On the other hand, AnyOption takes from one to three business days to return a phone call requested by a customer.
The same thing happens with the email support. 24Option takes 1 business day to answer any user's inquiry, while AnyOption takes up to 5 working days in order to answer a customer's inquiry. This gives the lead to 24Option, which has shown over the years that, despite the high number of users, it can still maintain the good and fast customer service that was promised from the beginning. On the other hand, AnyOption may take a little longer to answer any inquiry, but they will solve your issue for sure. AnyOption is very dedicated to its customers, regardless of the time they take to resolve a situation from a customer, they will make sure they resolve it as per customer request.
3. Which one has the fastest withdrawal?
AnyOption as a big point in this area, as they take from 1-2 business days to process a withdrawal, while 24Option can take up to 5 business days. In this matter, we have realized that many users prefer to stay with a broker that will answer their withdrawal request immediately. We all know that having a request for a withdrawal without a response, can create a big fear of not getting the money at all. AnyOption is one of the fastest withdrawal processors whatsoever. So in this area, AnyOption beats 24Option.
Now we have a better idea as to what broker to choose. For some people, the speed of the trading platform is not a big deal, while for others, the customer support is not imperative for them to use a broker. When it comes to withdrawal, there are people that don't consider 5 business days as too much time, as long as they end up receiving their request. So, as we mentioned before, this is not an open recommendation as to what broker to choose, but more a detailed battle against these two titans of the industry. Depending on what you are more focused on, trading platform, customer support, or withdrawal process, you can now make a wiser decision for your trading career. If you liked the article, please leave a comment and thank you for reading.
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